Key Focus Areas
Given DOLS’s learning methodology and areas of expertise, we focus on the following components of the competency framework
- Customer management
- Creativity & Innovation
- Change management
- Conflict management
- People management
- Strategic decision making & problem solving
- Interpersonal effectiveness
- Effective communication skills
- Negotiation & influencing skills
- Sales effectiveness
- Collaboration
- Managing Cultural Diversity
- Situational & Flexing Leadership
- Execution Excellence
- Task Prioritization & Time Management
- Self Belief and Awareness
- Individual Action Plans
- Group/ Team Action Plans (using Town Hall/ Six Thinking hats )
Integrated Four Level Program - An Overview
Sustainable Behavioural Intervention Approach
